Frequently Asked Questions

FAQs
Q. Why should I deal with Alpha Communications instead of Telstra for the purchase and installation of our phone system ?
A. Alpha Communications is consistently cheaper and our response time is much better.
   
Q. Why should I buy a pre-loved phone system instead of a new one?
A. When setting up a new business, start-up costs are very important and often a pre-loved system will suffice for the first 2-3 years. We can upgrade and buy-back your used system at a later date when required.
   
Q. Can I purchase additional phones for my pre-loved phone system down the track?
A. Yes. We carry a comprehensive range of pre-loved phones for your future needs.
   
Q. What about warranty on my pre-loved system?
A. Other phone dealers in Sydney only offer 1 month warranty. Alpha Communications is the ONLY phone company in NSW that offers a 6 MONTH WARRANTY on a pre-loved phone system. This warranty will cover all service, parts and labour.
   
Q. What about service after my warranty has expired?
A. You have 2 options. Either a maintenance agreement or fee for service. We have plans and fees to suit your needs.
   
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